The procedures and conditions will still apply even if for any reason the
booking form has not been completed by the client, e.g. in the case of a late
booking requested by telephone which necessitates immediate commitment.
The booking is not accepted until the completed and signed Booking Form
together with the appropriate deposit has been received and the
Acknowledgement/Receipt has been issued. If the booking is not accepted for any
reason the deposit will be refunded in full. Amendments to, or cancellation of a
booking by the Guest will be subject to the provisions of sections 6 and 8 of
these terms and conditions.
The accommodation cannot be shared, assigned or sublet and only the persons
shown on the booking form are permitted to stay in the property.
Persons/children under the age of 18 years are not acceptable unless accompanied
by parents or an adult. Pets are NOT permitted.
2. PAYMENT
Deposits and Payments are to be made in accordance with the Booking & Payment
Procedure. Failure to comply with the payment procedure will be deemed to be a
cancellation by the Guest and will be subject to the cancellation charges as
detailed in Section 8.
3. THE RENTAL PERIOD
The villa is available for occupation from 4.00 p.m. (local time) on the day
of arrival until 10.00 a.m. (local time) on the day of departure. Vacating after
10.00 a.m. may incur charges equivalent to one day's accommodation cost.
4. RENTAL CHARGES
The villa rental charges and the items included are as detailed under
"Rates".
5. PRICE GUARANTEE
The rental price for the villa is fully guaranteed when the deposit has been
paid and the acknowledgement / receipt has been issued.
6. AMENDMENTS
The effective date of any amendment is the date on which details of the proposed
amendment are received in writing. Whenever possible, any amendment to the
booking requested after the booking has been confirmed, will be accommodated.
Dependant on the nature of the amendment additional costs may be incurred.
7. THE SECURITY DEPOSIT
The Guest is solely responsible for any damages or breakage's that may be caused
to the property or to its contents and also for any loss of items in the
inventory during their stay. We therefore require our guests to swipe their
credit card at the time of check-in with our management company.
Note! All Guests are strongly advised to have adequate travel / holiday /
medical insurance in force for all members of the party and for the entire
period of rental. PatricksVilla will NOT under any circumstances enter into
negotiations relating to compensation for any payment of excess on Guest's
insurance policies relating to any claim made by Guests against such policies
how so ever they may occur. (Travel insurance may cover the cost of
cancellation for reasons beyond your control).
9. CANCELLATION BY PatricksVilla
In the unlikely event that circumstances beyond our control, necessitate
cancellation of the booking, we will refund any monies paid by the party leader
(without interest, compensation or consequential loss of any kind).
10. INTERNATIONAL TRAVEL REQUIREMENTS
Guests are personally responsible for the provision of international travel /
health documentation. Cancellation caused by Guests due to incorrect
documentation will be charged the relevant cancellation fees.
11. FORCE MAJEURE
PatricksVilla and their representatives accept no responsibility whatsoever
and no compensation or any other payment will be made if any cancellation or
change to the terms of the booking becomes necessary due to war or threat of
war, riots, civil commotion, terrorist activities, industrial disputes, natural
and nuclear disasters, fire, flood, adverse weather conditions, building or
construction in progress within the community, technical problems with
transportation, closure or congestion of airports, alterations or cancellation
of schedules by carriers, or any other events beyond our control.
12. COMPLAINTS
In the unlikely event a problem should arise whilst on holiday relating to the
Villa, the Guest should immediately contact our Management Company (their
details will be supplied prior to your departure & are also to be found in
Welcome Book, which is to be found in the Villa). The Management Company will
seek to resolve matters speedily.
13. WEBSITE DESCRIPTION
Whilst all information supplied on the website is deemed to be correct and to
the best of our knowledge, it is understood that the information supplied is for
guidance purposes only and does not form part of any contract.
14. LIMITATION OF LIABILITY
Although every effort is made to ensure that the villa is in perfect condition,
and as described in the literature supplied. It is a condition of acceptance of
the Terms & Conditions that the Guest understands this information is as
supplied at the time of writing and is subject to change without notice. It
should be pointed out that as many communities still have ongoing building &
construction work in progress, over which we have no control whatsoever,
PatricksVilla and their representatives accept no responsibility whatsoever
and no compensation or any other payment will be made to any Guest in respect of
any disturbance, annoyance, inconvenience or any other problems that may be
caused or created by or in response to any such building or construction work
being carried out within the community. Guests specifically requiring
information regarding building or construction work affecting the Villa should
request this information before booking.
PatricksVilla can not accept responsibility for third party claims,
accidents, damage to, or loss of property, or for any expenses incurred for any
reason, including changes caused by Force Majeure, regardless of howsoever they
may have occurred, nor can liability be accepted for injury as a result of the
use of the pool or any other item in the villa, howsoever caused. Guests are specifically advised
not to allow unsupervised children to use the pool and/or the villa. GLASS is not
permitted in the pool area.
15. POOL HEATING
Due to the nature of the prevailing weather systems in the sub-tropical climate
of Florida, PatricksVilla cannot guarantee the water temperature in the
swimming pool. The pool heater is set and locked to
standard water temperatures. The heater is set to operate at set standard
hours during the day, this is to ensure that guests paying for the heating
service get the optimum benefit from the heating at normal times, and that we
comply with the operating requirements of the system as laid down by the
manufactures. The actual water temperature will vary with the ambient
temperature, time of use and prevailing weather conditions. PatricksVilla will
NOT enter into any discussions concerning complaints regarding pool
temperatures, therefore Guests booking pool heating do so at their own
risk.
16. NON-SMOKING POLICY
It is the standard policy of PatricksVilla that the property is deemed as
Non-Smoking. Therefore All Guests are required not to smoke whilst in the villa.
Smoking is permitted in the pool deck area, and ash trays are provided for this
purpose. Any extra cleaning or damage, howsoever caused through the Guest not
abiding by this Non-Smoking Policy, will be dealt with by the deduction of such
costs as required by PatricksVilla from the Guest's security deposit, according
to the Security Deposit Procedure (see item 7 THE SECURITY DEPOSIT).
17. GUEST RESPONSIBILITIES
It is the responsibility of each and every Guest to read and understand the
Welcome Book in the Villa, and to ensure that all the Villa and communal rules
are adhered to. The party leader is responsible for the actions of all the
Guests in their party. Failure to abide by any of these rules could result in
deductions being applied to your Security Deposit. The Villa will be professionally
cleaned prior to Guest arrival and again after the Guest departure but it
remains the responsibility of the Guest to ensure the Villa is left in an
orderly state. Kitchen utensils should be cleaned before leaving. The
Management Company will charge for any extra cleaning and this will be deducted
for the Guest Security Deposit.
18. PATRICKSVILLA RESPONSIBILITIES
It is a requirement of booking that the Guest understands PatricksVilla
responsibility is to ensure that the villa is available for the Guest and
Party for the times the Guest has requested and that it has been prepared in
readiness for the Guests arrival. In the unlikely event of there being a problem
with the Villa, it's contents, running or operation, including any community
problems, the Guest MUST contact the Management Company in Florida, (details
will be supplied prior to departure). The Management Company are the only people
able to resolve any problems regarding the Villa during the rental period. Any
and all problems must be reported to the Management Company including damage or
breakage's caused by Guests. PatricksVilla will not enter into any discussion
relating to problems that have not previously been reported to
the Management Company in Florida.
19. LAW
This contract is subject to and shall be construed in accordance with the laws
of England and the parties hereby submit to the exclusive jurisdiction of
English Courts.
